How Does Emergency Numbers Work in Morocco?
Last verified: 2025-06 · Middle East
1The Quick Answer
Dial 19 for police, 15 for the SAMU ambulance, 150 for fire, and 0800 00 2424 for the dedicated tourist hotline.
2What You Need to Know
Morocco's emergency numbers differ from the European 112 standard, so save them before you travel. The Gendarmerie Royale (19) handles both urban policing and rural areas; the SAMU (15) dispatches medical ambulances. In Marrakech and major tourist cities, tourist police offices (Brigade Touristique) exist specifically to assist visitors. The free tourist hotline 0800 00 2424 is staffed by multilingual operators who can assist with scams, harassment, lost documents, and general emergencies.
3Practical Tips
Practical Tips
- 1Save all four numbers — 19, 15, 150, and 0800 00 2424 — in your phone before you arrive, as networks vary and international emergency numbers may not redirect.
- 2The tourist hotline 0800 00 2424 is your best first call for non-life-threatening situations such as scams, harassment, or theft — operators speak French and often English.
- 3In Marrakech, the Brigade Touristique office near Djemaa el-Fna can assist with complaints against guides, taxi drivers, or shop vendors.
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